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FAQ

Helpful Information

How did you get started doing this type of work?

I got started in mediation many years ago as a result of community violence that ended taking the lives of many youths. A community dispute resolution center had a mediation program in which I attended and received training.

Do you only provide services to Muslim communities?

No. I provide services to anyone in need; conflict is everywhere.

What type of clients do you work with?

I work with individuals, small businesses, attorneys, and Masjid looking for specialized services for underserved communities.

Are you an attorney? Do you give legal advice?

I am NOT an attorney and I do not provide legal advice.

What advice would you give to a client looking to hire a mediator?

Well, I would advise the client to look for the mediator's commitment to service. The provider should always be available by returning phone calls and emails. The provider should be skilled. The provider should be resourceful in finding answers when they don't know all the answers.

What should clients think about before talking to a mediator?

Clients should always think about desired outcomes, cost, and emotional involvement if they are not proactive in resolving a conflict or dispute.

Is your service confidential?

Yes. Our services are confidential. Our client's privacy is paramount to our business. Case information is confidential except allegations of abuse and threats of harm to self and/or others.

How does Online Divorce Mediation Work?

Online divorce mediation work via an internet connection. Each party will receive an emailed link to log into the mediation conference. Each online conference is conducted on a secure platform. The conference is locked once all parties have arrived.

How much does divorce mediation cost?

Divorce mediation is a fraction of the cost of the traditional cost of a divorce. 'Mediators charge hourly or flat rate fee,s

What happens if an agreement is broken by the other party.

Some agreements have a provision to re-mediate an issue if the other party is not in compliance. We find that small business clients prefer to re-mediate.
However, if a party has broken any part of the divorce agreement, it is best to consult with an attorney for advice.

Do I need a Lawyer to mediate

In most cases, a lawyer is not needed in mediation. However, we encourage clients to seek legal advice from a licensed attorney if you have a legal question.

What if no agreement is reached?

Sometimes an agreement is not reached. Clients may be asked to take a couple of days to cool down and revisit mediation.

Do you have a divorce mediation handbook I could read before I decided to mediate.

Yes. You may download a free copy of the divorce by mediation ebook.

Do you provide Landlord Tenant Mediation?

Yes.  We help landlords and tenants resolve repairs and deposit return issues

My roommate and I are always arguing, can you mediate?

Yes. Sometimes roommates experience conflict over rent, food, visitors, and even toilet paper used in the shared home.

My employees don't seem to get along with each other. Can you help us set up a conflict resolution plan?

Yes. We can access the problem and provide insight into the issues. Can create a conflict resolution and management plan as well.

What is conflict management?

Conflict management is a process to evaluate and resolve potienal conflicts.

Due to COVID-19 I don't go out much. Do I need to come to your office?

We are now offering services 100% online. No Travel needed. Your account with us comes with a secure client portal. Therefore you have access to us 24/7.

If you have a question not listed here, please email your question to us.

The Karima Muhammad Firm LLC

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